FuFuTurtles

1. Introduction

FuFuTurtles respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website fufuturtles.com or use our services.

2. Information We Collect

We may collect information about you in several ways:

2.1 Personal Information

• Name, email address, phone number
• Billing and payment information (processed securely through Razorpay)
• Health and fitness information you provide
• Emergency contact information
• Demographic information (age, gender, location)

2.2 Usage Information

• Website usage data and analytics
• Device information (IP address, browser type, operating system)
• Cookies and tracking technologies
• Session recordings for coaching purposes (with consent)

2.3 Health and Fitness Data

• Fitness goals and preferences
• Medical conditions and limitations
• Progress tracking information
• Workout performance data

3. How We Use Your Information

We use the collected information for the following purposes:

• Providing personalized fitness and health coaching services
• Processing payments and managing your account
• Communicating with you about our services and programs
• Improving our website and services
• Ensuring safety during fitness activities
• Complying with legal obligations
• Marketing and promotional activities (with your consent)

4. How We Share Your Information

We may share your information in the following circumstances:

4.1 Service Providers

• Razorpay for payment processing
• Cloud storage providers for data backup
• Email service providers for communications
• Analytics providers for website improvement

4.2 Legal Requirements

We may disclose your information if required by law or in response to valid legal requests from public authorities.

4.3 Emergency Situations

We may share health information with emergency contacts or medical professionals in case of medical emergencies during coaching sessions.

5. Data Security

We implement appropriate security measures to protect your personal information:

• Encryption of sensitive data in transit and at rest
• Secure payment processing through Razorpay's PCI DSS compliant platform
• Regular security audits and updates
• Limited access to personal information on a need-to-know basis
• Staff training on data protection practices

6. Data Retention

We retain your personal information for as long as necessary to:

• Provide our services to you
• Comply with legal obligations
• Resolve disputes and enforce agreements

Health and fitness data may be retained for up to 7 years for safety and liability purposes.

7. Your Rights and Choices

You have the following rights regarding your personal information:

• Access: Request a copy of your personal information
• Correction: Update or correct inaccurate information
• Deletion: Request deletion of your personal information (subject to legal requirements)
• Portability: Request transfer of your data to another service
• Opt-out: Unsubscribe from marketing communications
• Restrict processing: Limit how we use your information

8. Cookies and Tracking Technologies

We use cookies and similar technologies to:

• Remember your preferences and login information
• Analyze website traffic and usage patterns
• Improve our services and user experience
• Provide targeted content and advertisements

You can control cookies through your browser settings, but this may affect website functionality.

9. Third-Party Services

Our website and services may contain links to third-party websites or integrate with third-party services. We are not responsible for the privacy practices of these external services. We encourage you to review their privacy policies.

9.1 Razorpay Payment Processing

Payment information is processed by Razorpay according to their privacy policy and security standards. We do not store complete payment card information on our servers.

10. Children's Privacy

Our services are not intended for children under 18 years of age. We do not knowingly collect personal information from children under 18. If we become aware that we have collected such information, we will take steps to delete it promptly.

11. International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your information in accordance with applicable data protection laws.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on our website and updating the "Last Updated" date. Your continued use of our services after such changes constitutes acceptance of the updated policy.

13. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us: